APEX AUTOMOTIVE COLLISION GROUP

Terms of Use

Effective Date: September 23, 2026
Last Updated: September 23, 2026

Contact Information
13138 Arctic Circle, Santa Fe Springs, CA 90670
(562) 566-3634
info@aacwcollisiongroup.com

These Terms of Use (these “Terms”) are important and affect your legal rights, so please read them carefully. These Terms apply to your access to, and use of, the websites, social media accounts, and other online products and services (collectively, the “Services”) provided by APEX AUTOMOTIVE COLLISION GROUP (“APEX” “we” or “us”). By accessing or using the Services, you agree to be bound by these Terms and all of the terms incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Services.

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Description

We provides collision repair and auto body services, including but not limited to:

Vehicle collision repair
Auto body painting and refinishing
Frame and structural repair
Insurance claim assistance
Free repair estimates
Certified manufacturer repairs (Honda, Acura, etc.)

3. Estimates and Pricing

All estimates provided are based on visible damage at the time of inspection. Final costs may vary due to:

Hidden damage discovered during repair
Parts availability and pricing changes
Additional work requested by the customer
Insurance adjustments
We will notify you of any significant changes to the estimate before proceeding with additional repairs.

4. Authorization and Consent

By requesting an estimate or authorizing repairs, you confirm that you are the legal owner of the vehicle or have authorization from the owner to request services. You authorize us to perform the agreed-upon repairs and, if applicable, to communicate with your insurance company on your behalf.

5. Payment Terms

Payment is due upon completion of services. We accept:

Cash and checks
Major credit and debit cards
Insurance payments (direct or reimbursement)
Vehicles will not be released until payment is received in full, including any deductibles or out-of-pocket expenses not covered by insurance.

6. Warranty

APEX offers a limited warranty on repairs performed. Warranty terms vary by service and manufacturer certification. Please ask for specific warranty information for your repair.

Paintwork: Limited lifetime warranty against peeling, cracking, or fading
Structural repairs: Warranty for the life of vehicle ownership
Parts: Subject to manufacturer warranty terms

7. Vehicle Storage

Vehicles left at our facility beyond 48 hours after completion of repairs and notification may be subject to storage fees. Extended storage arrangements must be made in advance.

8. Limitation of Liability

APEX is not responsible for:

Personal property left in vehicles
Pre-existing conditions or damage not related to the repair
Delays caused by parts availability or insurance processes
Damage from circumstances beyond our control (natural disasters, theft, etc.)

Our liability is limited to the cost of repairs performed.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of APEX and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

10. Website Use

By using our website, you agree not to:

Use the website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Submit false or misleading information
Interfere with the proper functioning of the website

11. Communications

By providing your contact information, you consent to receive communications from us regarding your repair, appointment reminders, and service updates via phone, email, or text message. You may opt out of marketing communications at any time by replying STOP to text messages or following the unsubscribe instructions in emails.

Text messaging: Text messaging consent is collected separately and is never a condition of purchase or of scheduling service. Message frequency varies — you will receive messages in response to your requests and about the progress of your repair. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help.

Mobile opt-in data is never shared. No mobile information — including your phone number and your text messaging opt-in consent — will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent is not shared with any third parties, except for the subprocessors strictly required to deliver the messages you asked for.

12. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through good-faith negotiation. If a resolution cannot be reached, disputes will be subject to binding arbitration in accordance with California law.

13. Governing Law

These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified terms.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Questions About These Terms?
If you have any questions about these Terms of Service, please contact us:

Email: info@aacwcollisiongroup.com
Phone: (562) 566-3634
Mail: 13138 Arctic Circle, Santa Fe Springs, CA 90670